Let's get started
What do you want to find?
How to get your service listed
Register
This directory supports the referral process across the Fife Advice Network.
To register your service, contact Advice Infrastructure on 01382 238906.
As you go through the registration process, think about the information a referrer would need to select your agency. Describe your service, tell them where you are located and how you can be contacted. Build your entry with users in mind.
Manage Your Entry
Your service listing goes online.
Keep your entry current, and if your contact details or opening hours change, update your directory entry.
You will get your own account login and password so you can modify your service details.
Referrals
As soon as it goes online, your service listing page becomes visible to other agencies.
They can make referrals to you using the FORT (Fife Online Referral Tracking) System. Make sure that you're clear about why you accept incoming referrals and what level of service users can expect.
Ready to create your service listing?
The FORT System
Referral and signposting between agencies and across the advice and rights sector can often be patchy, ad-hoc, and reliant upon transient relationships between frontline staff. The Fife Online Referral and Tracking (FORT) system has fostered the development of a culture in which referral and signposting procedures are consistent, routine and easily absorbed by incoming staff.
FORT heightens awareness of the importance and effectiveness of joint-working and information-sharing, and allows agencies and staff to work within their own competency or areas of expertise, whilst fostering a broader understanding and greater utilisation of other services.